The City of Johannesburg relies on its residents to log service delivery failures so that it may have the opportunity to attend to them. If issues are not logged on the City’s service delivery systems, the entities are are unlikely to be aware of the breakdowns until you report them. The issues may remain unresolved.
As active citizens that live, work and play in the City of Jo'burg you need to get involved and LOOK AND LOG issues in order to hold the local government officials accountable for service delivery. Cell phone apps are also available from JRA, and City Power to log an issue you encounter. The Councillors in the City of Jo'burg serve as the interface between the citizens they represent and the municipal officials who design and implement development polices.
The councillor’s job is not just to serve as the voice of the people, for the expression of their community needs, but also to act as a watchdog and ensure that the municipality implements policies to address the needs of citizens. It is therefore important that should issues you log not be adequately addressed, these issues should escalated and also brought to the attention of your local Ward or PR Councillor.
The sooner we log and report on problems and the more people who do so, the sooner it will be seen to. Report (to name a few):